Cross-institutional studies - offering for other than JAMK students

Cross-institutional studies - instructions for incoming students at JAMK

Welcome to study at JAMK University of Applied Sciences! Below, you can find instructions to help you get started with your studies at JAMK.

1. User name and password at JAMK

You need a personal user name and password to log in to the JAMK network and services. Network user name is the same as a student number.  You can check your username and change its password with your Finnish online bank account ID using password change service. If you do not have a suitable online bank ID or there are some other problems using service, please contact: campusonline(at) If you are EduFutura student please contact: avoinamk(at)

2. Optima and Moodle

JAMK uses the web-based learning environment Optima and Moodle. Each online course is given its own workspace that can be accessed by everyone who has enrolled for the course.

See the Optima login instructions here.

If you encounter problems when logging in, try the following actions:

  1. clear the browser cache memory
  2. open the browser for private browsing (InPrivate/Private/Incognito window)
  3. close the browser and try again or
  4. log in using another browser.

Please note: during the autumn of 2020, JAMK will start to use a new e-learning environment, Moodle. It is possible for teachers to use Moodle already in the autumn of 2020, but Optima will be an alternative platform during the autumn. Starting in January 2021, all new implementations will be made in Moodle. Ongoing implementations can be continued in Optima until the end of 2022. Thus, during the transition period, a student may have courses both in Optima and Moodle.

3. Email

You can access your JAMK email with your JAMK ID (just the ID without the ending and the password you set in Vetuma.

Open JAMK email service by clicking this link.

4. Cancellation of studies

If you need to cancel your participation in the studies, please send a notice of cancellation to campusonline(at) or through the form (EduFutura studies).

Cancelling a course - form

5. Studying

Read the course description already before starting your studies. It details the learning outcomes and required assignments on the course, among other things. The descriptions can be found at or (Finnish web site).

If you want you can test your digital skills. Open the page of the digital skills test.

6. After studies

After the end of the studies, the teacher evaluates the studies and enters the grade into JAMK’s transcript of records. See the instructions for transferring study attainments to your home institution at Puro service or if you are the student in upper secondary education, please see at My Studyinfo service.


Please contact:

  • If you have JAMK user ID > via Helpdesk (login required)
    • Press "New ticket"
    • Select the field of the category: Study Services - Opintopalvelut > Cross-Institutional Students (Campusonline, EduFutura) / Ristiinopiskelijat
  • If you cannot login to JAMK systems, please send your request via open contact form.