Study Support

Study affairs coordinators will help and support you during you studies. We help you, for example, with enrolments, study entitlement, student financial aid and matters related to graduation. In addition, you will receive different documentation, such as a certificate of studies, transcript of records, meal bonus card and student certifications for VR and Matkahuolto.

Please note you can also use Atomi service in the Peppi Student's Desktop (login required). You can order a transcript of records with an electric signature and a degree student's certificate of studies.

Instructions on Atomi service on the oppimateriaalit web site

The Student Services are available on all campuses.

Contact us

  • During opening hours on campuses, please see exact opening hours on this page. If necessary, you can also ask for an appointment outside the opening hours.
  • By email (studentservices(at)jamk.fi)
  • By phone
  • In the chat
  • Via Helpdesk (see instructions below)
  • Via secure email (see instructions below)

Helpdesk

If you have JAMK user ID > via Helpdesk

  1. Press the button "Submit service request" and log in.
  2. Press "New ticket"
  3. Select the field of the category: Study Services - Opintopalvelut > Degree Students / Tutkinto-opiskelijat

If you cannot login to JAMK systems, please send your request via open contact form.

Secure email

You may send personal details or other confidential or delicate information or attachments to JAMK via secure email. These can be, for example, personal identification number, bank account number or health information.

The secure email is sent via the website to studentservices(at)jamk.fi.

Note. The email sent from JAMK's student email is already protected.

Opening hours

Autumn semester

  • Weeks 34-36: Mon-Thu from 10 a.m. to 2 p.m.
  • Weeks 37-41: Tue-Thu from 10 a.m. to 2 p.m.
  • Week 42: Services only by email or phone or by appointments
  • Weeks 43-48: Tue-Thu from 10 a.m. to 2 p.m.
  • Weeks 49-50: Mon-Thu from 10 a.m. to 2 p.m.
  • Week 51: Services only by email or phone or by appointments
  • Week 52: Closed

Other hours we serve by email or phone or by appointments.

Spring semester

  • Weeks 1-2: Mon-Thu from 10 a.m. to 2 p.m.
  • Weeks 3-8: Tue-Thu from 10 a.m. to 2 p.m. 
  • Week 9: Services only by email or phone or by appointments
  • Weeks 10-26: Tue-Thu from 10 a.m. to 2 p.m.
  • Weeks 27-30: Services only by email or phone or by appointments

Other hours we serve by email or phone or by appointments.

 

Main Campus Student Services

  • Rajakatu 35, FI-40200 JYVÄSKYLÄ, Boulevard room B106
  • Study Affairs Coordinators: studentservices(at)jamk.fi

Area of Responsibility

Tourism and Hospitality (Bachelor, part-time studies and Master)
Team Academy
Business Network Management, Tourism and Hospitality (Master)

Hartikainen Tiina

Hartikainen Tiina

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358408690643

Business Management (Bachelor, full-time studies)
Tourism and Hospitality (Bachelor, full-time studies)
Tourism Management

Helin Annika

Helin Annika

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358406328174

Business Information Technology, English programme (Bachelor, full-time studies)
Business Management (Bachelor, part-time studies)
Business Information Technology (Bachelor)

Ijäs Jaakko

Ijäs Jaakko

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358405829923

International Business, English programme (Bachelor)
International Business Management, English programme (Master)
Sport Business Management, English programme (Master)
Business and Financial Management (Master)
Business Network Management, Business Management (Master)
Entrepreneurship and Business Competence (Master)

Kotamäki Saija

Kotamäki Saija

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358405879946

Energy and Environmental Technology (Bachelor)
Mechanical Engineering (Bachelor)
Construction and Civil Engineering (Bachelor)
Electrical and Automation Engineering (Bachelor)
High-Technology Business Management (Master)
Lifecycle Management (Master)
Sustainable Energy (Master)
Civil Engineering (Master)
Robotics (Master)

Rastas Heidi

Rastas Heidi

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358400779060

International Logistics, English programme (Bachelor)
Purchasing and Logistics Engineering, English programme (Bachelor)
Professional Project Management, Technology, English programme (Master)
Logistics, Bioeconomy (Bachelor)
Logistics (Bachelor and Master)
Business Network Management, Technology (Master)
Digital Supply Chain Management (Master)
Professional Project Management, Technology (Master)

Sini Alusniemi acted as Soile's stand-in until 31 December 2021.

Alusniemi Sini

Alusniemi Sini

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358504783784
Suominen Soile

Suominen Soile

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358408488605
 

Lutakko Student Services

  • Piippukatu 2, FI-40100 JYVÄSKYLÄ, room D124
  • Study Affairs Coordinators: studentservices(at)jamk.fi

Information and Communications Technology, English programme (Bachelor)

On campus only on Tuesdays.

Kangaspunta Tiina

Kangaspunta Tiina

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358403518355

Artificial Intelligence and Data Analytics, English programme (Master)
Cyber Security, English programme (Master)
Full Stack Software Development, English programme (Master)
Information and Communication Technology, Finnish Programme (Bachelor)

Lodeiro Sofia

Lodeiro Sofia

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358405262089

Nursing, English programme (Bachelor)
Physiotherapy (Bachelor)
Rehabilitation Counselling (Bachelor)
Social Services (Bachelor)
Occupational Therapy (Bachelor)

Mononen Mia

Mononen Mia

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358407511299

Sport and Exercise Physiotherapy, English programme (Master)
Business Network Management, Social Services and Health Care (Master)
Nursing, Finnish programme (Bachelor)
Social Services and Health Care, Master programmes

 

Tikkanen Helena

Tikkanen Helena

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358505723307
 

Pitkäkatu Student Services (Music)

  • Pitkäkatu 18-22, FI-40700 JYVÄSKYLÄ
  • Study Affairs Coordinators: studentservices(at)jamk.fi
  • NB: Music students will be served in Lutakko student services on Tuesdays.

Music Pedagogue (Bachelor)
Music Pedagogue (Master)

Kangaspunta Tiina

Kangaspunta Tiina

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358403518355
 

Student Services of the Institute of Bioeconomy

  • Tuumalantie 17, FI-43130 TARVAALA
  • Study Affairs Coordinators: studentservices(at)jamk.fi

Agrologist (Bachelor)
Bioeconomy Development, Agrologist (Master)

Viitanen Merja

Viitanen Merja

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358405284435

Further Information about Student Services

Korhonen Kristiina

Korhonen Kristiina

Opiskelijapalveluiden päällikkö, Student Services Manager
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358405858604
 

Student Services of the School of Professional Teacher Education

opiskelijapalvelut.aokk(at)jamk.fi

Jouhiaho Katariina

Jouhiaho Katariina

Opinto-ohjaaja, Study Counsellor
AOKK Hallinto, Administration
Ammatillinen opettajakorkeakoulu, Professional Teacher Education
+358407525358
Salminen Marika

Salminen Marika

Opintoasiainkoordinaattori, Study Affairs Coordinator
AOKK Hallinto, Administration
Ammatillinen opettajakorkeakoulu, Professional Teacher Education
+358403515261
Lahtinen Henriikka

Lahtinen Henriikka

Opintoasiainkoordinaattori, Study Affairs Coordinator
AOKK Hallinto, Administration
Ammatillinen opettajakorkeakoulu, Professional Teacher Education
+358407720598

Financial Aid Guidance at JAMK

opintotuki(at)jamk.fi

Kotamäki Saija

Kotamäki Saija

Opintoasiainkoordinaattori, Study Affairs Coordinator
Opiskelijapalvelut, Student Services
Hallinto, Administration
+358405879946

Language Centre

Rajakatu 35, FI-40200 JYVÄSKYLÄ, Room G318

  • kielikeskus(at)jamk.fi

Open Studies

Contact details

Admission Services See contact information on the website of JAMK. Open