Study Guidance and Support

Study counsellor – support and guidance in challenging situations

Each JAMK unit has a study counsellor with whom you can confidentially discuss any study-related issues that are bothering you. If you have issues with time management, your family situation or health, for example, or if you have had a long absence from studies, are considering dropping out or are worried about completing your studies, you should contact the study counsellor of your unit.

If you need individual support with your studies regarding learning challenges, disability, illness, nervous stress or cultural background, the study counsellor can help you survey the different available forms of support and give guidance with seeking support.

Find your study counsellor information below or in the staff search (login required).

Study Psychologist

We have two study psychologists at JAMK since May 2018. The study psychologists guide and support all the degree students of JAMK on learning, motivation and coping issues.

Students can contact them if they need help in study-related matters such as the following: stress or stage fright in connection with studies, anxiety, depression or difficult situation in life that influence their studies. The aim of the confidential discussions is to find solutions to problems arising from studies, different life situations and relationships. In accordance with the needs, there can be from one to five meetings with the study psychologist. The service is free of charge for students.

The study psychologist is an authorised health care professional, whose competencies include questions related to learning, motivation and mental health. The service is a part of the guidance offered at JAMK. The study psychologist closely cooperates with the student health services of the City of Jyväskylä and refers students to other health care services, when necessary. The aim is to offer students a support network in which they find the individual services best supporting their studies.


Consultation at Music Campus (Pitkäkatu 18-22) room 121

  • best reached by e-mail, opintopsykologi(at)jamk.fi or by phone Thursdays from 9 to 10 am, +358 40 521 9415.
  • Walk-in hours (consultation without prior appointment) Mondays from 10 to 12 am on Pitkäkatu 18-22.

Consultation at Main Campus (Rajakatu 35) room D125

  • Appointments on Mondays, Wednesdays and Fridays from 8 am to 16 pm.
  • Please, book an appointment primarily by e-mail opintopsykologi(at)jamk.fi and tell about your situation
  • by phone on Tuesdays from 10 to 11 am, +358 40 162 8525.

A psychiatric nurse works with the study psychologist's colleague. She offer for all the degree students of JAMK guidance in student's well-being. Students can contact the psychiatric nurse because of e.g. difficult situation in life or coping issues that influence their studies.


  • by email: opintopsykologi(at)jamk.fi or
  • by phone: +358 40 653 5670 on Fridays from 12 to 13 pm.

Please, see current information on the Elmo Student (login required).

School Pastor

The school supports you with the challenges and pressures of your studies and everyday life. You can contact the school pastor regarding relationship troubles, stress, anxiety, different life crises and grief, and life philosophy issues. All discussions are confidential and covered by the pastor’s secrecy obligation.

The school pastor is part of the team of professionals who take care of the well-being of students: study counsellors, career tutors, study psychologist and health care. The school pastor is a worker of the Evangelical Lutheran Church of Jyväskylä, who can be contacted regardless of whether you are a member of another religious group or do not belong to any religious group. It is part of the school pastor’s professional skills to accept each student just the way they are.


The school pastor’s office is at the main campus, Rajakatu 35, room DP47. Reception without appointment is open on Tuesdays at the main campus from 12 noon to 2 pm.

The best way to contact the school pastor is via e-mail: johanna.tikkanen(at)jamk.fi and by telephone on +358 50 521 5418.

Please, see consultation details on the Elmo Student (login required).

Student Services

Student services secretaries will help you, for example, with:

  • enrolments
  • study entitlement
  • study financial aid
  • the overall smoothness of studies
  • graduation
  • certificate of studies, transcript of records, meal bonus and student certifications for VR and Matkahuolto

Read more

Student Health Services


  • Health issues
  • Trouble sleeping and concentrating
  • Mental health issues
  • Self-destructive thoughts.
  • Substance abuse and gambling addiction

Read more

Intoxicant-related matters

You are not allowed to use intoxicants at JAMK campuses or be under the influence of intoxicants in learning situations. It is easier to manage everyday life situations and prepare for working life if you do not use alcohol or drugs. Non-use of intoxicants is also essential to professional growth.

JAMK has prepared guidelines for situations where a student is under the influence of intoxicants at its campuses or in learning situations or where it is suspected that the use of intoxicants has become or is becoming a problem for the student in question.

The intoxicant problem is tackled immediately and the responsibility for dealing with the problem lies with all members of the JAMK community. Tackling the problem early on helps to create a safe learning environment, prevents health damage and exclusion and makes studying easier and the interruption or dragging on of studies less likely. Tackling the problem is a matter of caring, not a question of moralising or condemning the behaviour of the person concerned. The discussions about the matter are conducted in a confidential manner without violating the privacy of the student in question.

JAMK may obligate a student to provide a drug test certificate if there are reasonable grounds to suspect that the student is under the influence of drugs or that the student has a drug addiction. (Polytechnics Act 932/2014, 36 §)

Read more:
Degree Regulation § 39 (pdf)

Please, get to know information on safety in JAMK on the Elmo Student (login required).

Study Counsellors

School of Health and Social Studies

Students in Social Services and Health Care, and Music

Lutakko Campus, Piippukatu 2, room D131

Kuhanen Vesa

Lehtori, Senior Lecturer
HYVI Kuntoutus- ja sosiaaliala, Rehabilitation and Social Studies
Hyvinvointi, School of Health and Social Studies
Show more

Students in Open Studies, Social Services and Health Care

Lutakko Campus, Piippukatu 2, room D513

Lundahl Raija

Lehtori, Senior Lecturer
HYVI Kuntoutus- ja sosiaaliala, Rehabilitation and Social Studies
Hyvinvointi, School of Health and Social Studies
Show more

School of Business

Students in Business Management, Business Information Technology and Team Academy

Main Campus, Rajakatu 35, room D126

Immonen Heli-Riikka

Opinto-ohjaaja, Study Counsellor
LIKE Hallinto, Administration
Liiketoiminta, School of Business

Students in International Business

Main Campus, Rajakatu 35, room D126

Siitonen Tiina

Lehtori, Senior Lecturer
Global Competence, Global Competence
Liiketoiminta, School of Business
Show more

School of Technology

Students in Energy and Environmental Technology, Mechanical Engineering, Construction and Civil Engineering, Electrical and Automation Engineering, and Logistics

Main Campus, Rajakatu 35, room E205

Hiitelä Erja

Lehtori, Senior Lecturer
Teollisuustekniikka, Industrial Engineering
Teknologia, School of Technology

Students in ICT

Lutakko Campus, Piippukatu 2, room D542

Lappalainen-Kajan Tarja

Lehtori, Senior Lecturer
IT, Institute of Information Technology
Teknologia, School of Technology

Teacher Education College

Students in Teacher Education College

Innova 1, Piippukatu 11

Jouhiaho Katariina

Opinto-ohjaaja, Study Counsellor
AOKK Hallinto, Administration
Ammatillinen opettajakorkeakoulu, Teacher Education College